Coronavirus (COVID-19)

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City of Roswell Coronavirus Response

Updated: May 3, 2021 at 3:00 PM

Roswell City Hall (38 Hill Street) and their the City's facility at 1810 Hembree Road are open Monday - Friday, 8:00 AM - 5:00 PM.

Please note, the Community Development Department (City Hall, Suite G-30) is open Monday - Friday, 9:00 AM - 4:00 PM.

Visitors to these City facilities are strongly encouraged to wear face coverings when inside the buildings, practice physical distancing and utilize sanitizing stations throughout the buildings to help slow down the spread of COVID-19.

For updates on other City programs and facilities, please refer to the information contained on this webpage.

Quicklinks



Executive Orders

Updated: July 7, 2021 at 4:00 PM

Mayor Lori Henry


Roswell Mayor Lori Henry issued an updated Executive Order in conjunction with Governor Kemp's Executive Orders, renewing the Public Health State of Emergency and revised COVID-19 safety measures through July 30, 2021.


"The City of Roswell's COVID-19 Task Force and I are monitoring the situation daily in our community, and at this time, we are urging residents and visitors who are not fully vaccinated per the CDC guidelines to wear face coverings when outside of their homes and residences to help slow the spread of the virus," said Mayor Lori Henry.


Governor Brian P. Kemp


Governor Brian P. Kemp signed Executive Orders on June 30, 2021, declaring a State of Emergency for continued COVID-19 economic recovery and regulatory suspensions

declares a State of Emergency through July 30, 2021 due to the continuing negative impacts of the COVID-19 pandemic in order to aid the State's economic recovery, address supply chain issues and respond to the healthcare infrastructure impacts caused by the pandemic.

includes additional economic recovery regulatory suspensions.

For specific information regarding the current status of City of Roswell facilities and programs—including those for Recreation, Parks, Historic & Cultural Affairs—please refer to each dedicated section on this page.


Downloads

  • All of Governor Kemp's 2021 Executive Orders are available at
  • All of Governor Kemp's 2020 Executive Orders are available at
  • Mayor Henry's Executive Order and Proclamation (July 7, 2021)
  • All of Mayor Henry's 2021 Executive Orders are available at
  • All of Mayor Henry's 2020 Executive Orders are available at


Georgia's COVID-19 Hotline


If you think you are experiencing symptoms of or have been exposed to COVID-19:

  • Please do not show up unannounced at an emergency room or health care facility.
  • Instead, you should first call you primary care doctor, urgent care clinic, or your local federally qualified healthcare center.
If you are not sure what to do or need more information, please call the State of Georgia's COVID-19 hotline at 1-844-442-2681.

This hotline is available from 8:00 AM to 5:00 PM daily and offers information in both English and Spanish. Up-to-date information regarding COVID-19 is available, and agents can also provide answers to questions regarding healthcare resources and community updates.




COVID-19 Guidelines For Permitted Events

Updated: May 17, 2021 at 5:30 PM

Prioritizing the health and safety of our community is of utmost importance to the City of Roswell. Permitted events are required to follow the CDC's to ensure protocols and procedures reflect the most updated guidance.




Vaccine Rollout

Updated: March 15, 2021 at 1:00 PM

The City is not involved in the process of vaccinating the public. Please visit the Fulton County Board of Health and the Georgia Department of Public Health, which are overseeing the distribution of vaccine in our area.

Here are some useful links for the two agencies mentioned above.

Fulton County Board of Health

  • Main site:
  • Direct Link to Vaccine Phases & Appointment Links:
    If you scroll all the way down to the bottom of this page, you'll be able to sign up for email updates about the vaccine schedule from Fulton County Board of Health, as well.
  • Hotline (Phone): 404-613-8150 (8:00 AM - 5:30 PM) on weekdays
  • Hotline (Email): boh.communications@fultoncountyga.gov

Georgia Department of Public Health

  • COVID-19 Vaccine Locator Tool:
    This site includes a list of both county health departments and private providers and will be updated as more locations as they become available. Georgia Department of Public Health encourages members of the public to check back frequently.



COVID-19 Testing Sites

Fulton County and community partners are offering free COVID-19 testing at locations throughout the County. You must call 404-613-8150 to schedule an appointment before showing up. A full list of locations is available at .

The North Fulton testing site is located at .


COVID-19 Epidemiology Reports: Cases By City

The Fulton County Board of Health Epidemiology Division produces reports providing data regarding the distribution of COVID-19 cases by city and ZIP code within Fulton County. This data is provided to assist in the response to COVID-19.

These epidemiology reports are available at .




News
Facility/Department Updates
Updated: May 17, 2021 at 5:30 PM

Visitors to City facilities are required to wear face coverings when inside the buildings, practice physical distancing and utilize sanitizing stations throughout the buildings to help slow down the spread of COVID-19.


Roswell Fire Department


Roswell Fire Department stations are closed to the general public until further notice, following Georgia Governor Kemp's declaration of a health care emergency and to continue efforts to slow the spread of COVID-19 (coronavirus).

Should you require assistance please contact 911 for life-threatening emergencies. Please contact your Primary Care Physician or a local Urgent Care Clinic for routine or non-life threatening emergencies. The Roswell Fire Department will continue to respond to all emergencies. Following CDC recommendations the Roswell Fire Department is actively pursuing ways to safely and efficiently slow the spread of COVID-19. Your safety is our number one priority.


Roswell Municipal Court


The Court requires that all those attending court wear a facemask and social distance per the .


Roswell Recycling Center


The City of Roswell Recycling Center has resumed normal hours, with modified operations. For more information, visit ceciliamtz.com/RecyclingCenter.


Roswell Recreation, Parks, Historic & Cultural Affairs


Recreation, Parks, Historic & Cultural Affairs related information is available here.
Roswell Recreation, Parks, Historic & Cultural Affairs
Updated: May 19, 2021 at 2:00 PM

Throughout the COVID-19 State of Emergency, the City of Roswell has closed and/or canceled certain facilities and programs. Decisions about these closures and cancellations have been consistent with Governor Kemp's Executive Orders, as well as state and national public health guidance. The following reflects the current status of Recreation, Parks, Historic, and Cultural Affairs' facilities and programs:

Visitors are not required, but strongly encouraged to wear face coverings when appropriate.


Parks

  • All Parks are open
  • Parking Lots at Parks: open
  • Outdoor restroom buildings in parks: open
  • Athletic fields, tennis courts, volleyball courts: open
  • All picnic pavilions, outdoor gym equipment and playgrounds: open
  • Recreation Centers at Parks: closed, until further notice

Summer Camps


Consistent with Governor Kemp's Executive Order allowing summer day camps to begin operating immediately, the City of Roswell will commence their summer camps in June 2021. For the safety of staff and all attendees, camps and other summer programming will be operated with strict compliance to the Governor's Order and state and federal public health guidelines.
  • City staff will be following the latest CDC guidelines pertaining to face coverings and social distancing.
  • Masks are recommended, but not required, for all camp and program participants.
  • Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes.
  • Limit all personal items to necessities only.
  • Contactless check-in and curbside pick-ups and drop-offs will be provided.
  • Parents will be prohibited from entering any facilities, fields, and courts while participants are present.
  • In the case of potential exposure or illness, isolation and quarantine procedures will be followed per the Georgia Department of Public Health guidelines.
Electronic check-in will be available through a recreation program management software called Camp Doc. After online registration, parents will receive a separate request to create a Camp Doc account and provide trusted contact information, medical release information, including allergies of which staff will need to be aware.


Roswell Community Development Services
Updated: May 17, 2021 at 5:30 PM
As of Monday, June 15, 2020, the Community Development Department at City Hall reopened to the public for intake of applications (planning and zoning, building permits, land disturbance and tree removal, etc.) from 9:00 AM - 4:00 PM, Monday-Friday.

This schedule will allow staff administrative time in the morning and afternoon to process applications, as well as time to sanitize public areas, such as the reception area and conference rooms. Applications may also be submitted digitally via email.

Any questions related to services provided by Community Development that are not covered below may be directed to Lenor Bromberg at lbromberg@roswellgov.com or 470-525-0871.


Intake of Applications


The Community Development Department at City Hall is open to the public for intake of applications (planning and zoning, building permits, land disturbance and tree removal, etc.) from 9:00 AM - 4:00 PM, Monday-Friday. This schedule will allow staff administrative time in the morning and afternoon to process applications, as well as time to sanitize public areas, such as the reception area and conference rooms.
The following applications may be submitted by email:

Temporary Sign Permits


In accordance with the Executive Order signed by Mayor Lori Henry on April 3, 2020, and extended in subsequent Executive Orders, most recently on July 7, 2021, placement of reasonable new temporary information business signage may be installed without a Temporary Sign Permit provided such signage . Signs that are placed in the public roadway right-of-way will be removed by the City's Code Enforcement staff. The allowed temporary signs must be removed or obtain a Temporary Sign Permit at the conclusion of the July 7 Executive Order/Proclamation and/or any extensions.

Inspections


Community Development will allow private professional building inspections as approved by the Chief Building Official as instructed below. If applicants choose to pursue private professional providers to provide building inspections in accordance with , the provisions of the code must be strictly followed. A request for inspection on an issued building permit must be submitted to the City in accordance with current procedures. Any inspection conducted by a private professional provider shall be no less extensive than inspections conducted by county or municipal personnel. Be aware that does not have the authority to override any required inspections outside the Building Division, such as the Planning & Zoning Division, Engineering Division, or Fire Department, that may be a prerequisite for completing a project and issuing a Certificate of Occupancy or Completion; private professional providers allowed in accordance of are not authorized to issue Certificates of Occupancy or Completion.

Building Inspections

  1. To submit building inspection requests:
    1. Either email requests to buildinginspection@roswellgov.com or call 770-641-3784 to submit by phone
    2. Provide the following information with your inspection request:
      1. Permit number
      2. Address
      3. Field contact
      4. Contact phone number
      5. Inspection type requested
      6. Any special instructions or information needed by inspector
    3. Those inspection requests that cannot be completed within 48 hours will be notified by return email of such.
    4. In the event the City is unable to provide inspection services within 48 business hours of the request, you may employ a private professional provider with the following limitations:
      1. You must first request to schedule the inspection as detailed in (1) above.
        1. Once you have received notification from the City that it cannot provide inspection services within the 48 hour time frame, you must notify the City that you are using the services of a private professional provider by either email at buildinginspection@roswellgov.com or by phone at 770-641-3784.
        2. The City will respond using the contact information provided to give notice of approval or denial with justification.
        3. Approval must be granted by the City prior to the private professional provider performing the requested inspection.
      2. Private Professional Provider Inspectors cannot issue a Certificate of Occupancy or a Certificate of Completion.
      3. Private Professional Provider Inspector shall be currently licensed by the State of Georgia as a Professional Engineer or Registered Architect. Employees of the Professional Engineer or Registered Architect are not permitted to perform any inspection.
      4. The Private Professional Provider Inspector must submit to the City documentation confirming compliance with O.C.G.A 8-2-26 (g)(11) prior to granting of approval for such inspection by the City.
      5. The Private Professional Provider must submit the inspection report to the City within 48 hours of conducting the inspection. All reports, approvals or failures, must be submitted to the City by email at buildinginspection@roswellgov.com with the subject line: PPP Inspection Report.
      6. The City will review each report and provide notification of acceptance or rejection of the Private Professional Provider's inspection report within 48 hours of receipt. If rejected, the City will provide a written description of the deficiencies and specific code requirements that have not been adequately addressed. You may not proceed with any construction or schedule additional inspections until approval has been granted by the city for each inspection. If the inspection report is rejected, the private professional provider must submit a written report addressing each item of the City's rejection notice.
      7. Upon submission of the response to the rejection notice, the City will review and provide notification of acceptance or rejection of the response within 48 hours of receipt. If the report is rejected for a second time, the City will provide a description of the deficiencies and specific code requirements than have not been adequately addressed with a requirement that a meeting be scheduled with the Chief Building Official on site to resolve the deficiencies and/or code requirements.
      8. Private professional providers are not permitted to perform fire standard or erosion control standard inspections, these are reserved for inspection by the City of Roswell Fire Marshal's Office or State Fire Marshal's Office and the City of Roswell Engineering Division.
  2. Certificates of Occupancy or Certificates of Completion cannot be issued without a final inspection by the City's inspection staff. A request for such inspection must be made following the instructions above. Such inspections will be performed when the City resumes normal operations on a first in/first out basis, no exceptions.


Unaffected Services
Updated: August 19, 2020 at 8:30 AM

Sanitation

Overview of Sanitation Services

  • Household garbage, curbside recycling, and yard waste pick-up will continue on your regular schedule.
  • Please bag and tie all garbage.
  • Wipe down your cart handle and the lip to the lid with an appropriate disinfectant when retrieving it from the curb.
  • Limit your amount per pickup to your regular weekly amount.
  • Please make sure to have your garbage out the night before your pickup.
  • The Roswell Transfer Station remains open to the public.
  • The Roswell Recycling Center has reopened, with service limited to City of Roswell residents and businesses only. Find out more.
  • Curbside large item pickups resumed on June 2. Residents must submit a large item pickup request online or contact the Financial Services Division at 770-641-3759 to schedule the collection and submit payment. The fee is $20 per item up to a maximum of 5 items per collection. No construction or demolition debris is collected in this program.

A Message from the City of Roswell Environmental/Public Work Department


During this swiftly changing situation, it is our goal to diligently take care of both our customers and our employees. With this goal in mind, we ask for your help in a few areas.

Please bag and tie all garbage. This will help to protect our employees who are handling your household waste. When you retrieve your cart from the curb, we suggest that you wipe down your cart handle and the lip to the lid with an appropriate disinfecting wipe or spray. This will in turn help to protect you and your family. We have seen an increased amount of waste for pickup. We respectfully ask that you limit your amount per pickup to your regular weekly amount so we are able to service everyone on the route each day. Please remember, only garbage placed in the cart will be collected. Please make sure to have your garbage out the night before your pickup. We cannot guarantee we can return to your home for a missed pickup.

Please be patient with our crews and office staff. We are operating with limited resources and your inquiries may require a longer response time. However, we are committed to returning your calls/emails as quickly as possible. If you have any questions, please contact us at pwcustomerserviceteam@roswellgov.com or 770-641-3715.


Online Bill Pay


Residents are reminded that they can make utility bill, tax bill, court, and other payments online at ceciliamtz.com/BillPay.

If you'd like to sign up for electronic utility billing and/or automatic bank draft options, visit ceciliamtz.com/ebill.

If you have any questions or need assistance, please contact Financial Services at fsd@roswellgov.com or call 770-641-3759..


What Residents Can Do
Updated: March 25, 2020 at 4:00 PM

Recommended Precautions


Personal actions by individuals are important to keeping themselves, their families, coworkers and their community healthy. Taking common sense precautions now is the best approach to adopt.

Please remember the following good health habits:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cough or sneeze into your elbow or use a tissue to cover it, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Take special precautions to protect people in high-risk groups:


According to the CDC, older people and people of all ages with severe underlying health conditions—like heart disease, lung disease and diabetes, for example—seem to be at higher risk of developing serious COVID-19 illness.

If you think you are experiencing symptoms of or have been exposed to COVID-19:

  • Please do not show up unannounced at an emergency room or health care facility.
  • Instead, you should first call you primary care doctor, urgent care clinic, or your local federally qualified healthcare center.
If you are not sure what to do or need more information, please call the State of Georgia's COVID-19 hotline at 1-844-442-2681.

This hotline is available from 8:00 AM to 5:00 PM daily and offers information in both English and Spanish. Up-to-date information regarding COVID-19 is available, and agents can also provide answers to questions regarding healthcare resources and community updates.

For more information:



Community Services and Assistance
Updated: October 16, 2020 at 3:00 PM

Childcare Assistance


In partnership with Fulton County's CARES Act, Quality Care for Children (QCC) is offering 12 weeks of childcare assistance for eligible families in Fulton County. To apply, visit . For more information, email ecc@QCCGA.org or call 1-877-ALL-GA-KIDS (1-877-255-4254).


Financial, Food, and Housing Assistance


Many local nonprofit agencies are able to provide emergency assistance to residents with hardships due to the impacts of COVID-19. Learn more at .


Employment Assistance


Residents who have become unemployed due to COVID-19's impact can receive free assistance to get back into the workplace through Career ReBoot Fulton, which provides training, career counseling, and resume-writing and job search assistance. To enroll in Career ReBoot Fulton, visit , email careerservices@ging.org, call 1-844-344-WORK (9675), or visit one of Goodwill of North Georgia's .


Connect with Local Nonprofits


The City of Roswell has a strong community of nonprofit organizations who delivery vital support and services to our residents each day. If you need their help or want to donate or volunteer, you can find a list of nonprofit organizations at ceciliamtz.com/NPP.


Residential Safety Check Request


During the COVID-19 pandemic, citizens may request a safety check be performed on high-risk Roswell residents.

Roswell Police officers will establish contact with the individual/household to confirm health and safety. They will also be equipped with a list of resources to provide information about where high-risk residents can obtain groceries, medicine, transportation, and assistance with other essential activities.

To request an officer-dispatched safety check for high-risk Roswell residents online, please visit ceciliamtz.com/SafetyCheck.

You can also make a request by emailing seniorassistance@roswellgov.com or by calling the Roswell Adult Recreation Center at 770-641-3950.


Resources for Local Businesses
Updated: August 28, 2020 at 4:00 PM

Roswell Inc, the City of Roswell's business and economic development partner, has been continually compiling the most up-to-date information and resources for local businesses navigating the COVID-19 pandemic. Visit their site at for more information.



Connect with Us
  • NIXLE E-Alerts: The City of Roswell's e-notification service, NIXLE, will alert residents to emergency weather events, road closings, public safety advisories, and general city information through email and text messaging. Sign up at ceciliamtz.com/nixle.

  • City of Roswell Facebook:

  • City of Roswell Twitter:

  • Roswell Rec & Parks Facebook:

  • Roswell Special Events Facebook:

  • Alive in Roswell Facebook: